Crestron Toolbox Software

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  1. Crestron Toolbox Software Download
  2. Crestron Toolbox Master Installer
  3. Crestron Viewport Download
  4. Crestron Toolbox Software Download Windows 10
What is Crestron Remote Client?
  • Using the Crestron Remote Client you can connect directly to the UC-Engine for easy network monitoring and management.
  • System administrators can then provide white glove remote help desk service.
  • For instance, if there's a technical issue during a presentation or videoconference, a help desk technician can access the touch screen in the room and take control from his/her laptop

Crestron Toolbox Software Download

Software
Crestron Toolbox Software
Crestron toolbox software

I have probably 100+ Crestron devices in our office that I just started at. The previous guy never touched anything and just called a vendor to do everything. I'd like to be able to do some stuff, but I can't find a link on Crestron's site to download the Crestron Toolbox. Seems you have to be a partner or reseller to get it. Crestron Toolbox, free crestron toolbox software downloads, Page 3.

  • This tool is designed to run on a PC running Windows 7 and above.
  • The designated PC should be capable of displaying streaming video content.
  • Download the .exe and double click to launch the install file.
  • System requirements here and you must be an admin to install.
Downloading and installing Crestron Remote for Flex
Crestron toolbox software
  • Download the Crestron Remote software from one of the following 2 locations:
    • OLH 1000471 Tech Tips section also has a download link for the Crestron remote software.
  • Download the .exe and double click to launch the install file.
  • You may also be alerted to the PC needing to make a change to your firewall
    • Allow access for the Crestron remote as required for your network.
    • This will allow the Crestron remote to connect to the flex unit over the specified ports.
  • CRport: This will be 49500 by default but can be changed in the processor. We will use this port to make the initial connection, then we will use this number +1 as a second communications port for RTSP communications. Thus the default ports that are needed are 49500 and 49501.
  • CrMode: This will enable/disable your Crestron remote connection. By default this is on.
  • CRprotocol: This sets the protocol of UDP or TCP to connect on. UDP is set by default, but TCP provides an alternative to those whom would prefer.
  • CRlog: This sets your level of error reporting. You can have error|information|verbose as your options here. The default mode is error.
    • ****When typing in CRlog in toolbox, if your level is error, your response will be error.

Crestron Toolbox Master Installer

Utilizing the tool once installed
Editing your address book (drop down menu)
  • By default the unit will write a JSON file to C:UsersAppDataLocalCrestronCrestron Remote which can be opened in an appropriate program to edit if the user desires to create and edit their own address book list. (Notepad, Notepad++ ect) This allows customers to create 1 common address book amongst multiple IT help desk PC's.
  • This file will contain the addresses and usernames. Passwords will have to be entered every time to properly authenticate.
  • This list will be automatically populated every time a new machine is added thus the new machine will be added to your drop-down list.
  • Local logging will create a file to this location: C:UsersusernameAppDataLocalCrestronCrestron Remotelog

Crestron Viewport Download

Crestron Toolbox Software

I have probably 100+ Crestron devices in our office that I just started at. The previous guy never touched anything and just called a vendor to do everything. I'd like to be able to do some stuff, but I can't find a link on Crestron's site to download the Crestron Toolbox. Seems you have to be a partner or reseller to get it. Crestron Toolbox, free crestron toolbox software downloads, Page 3.

  • This tool is designed to run on a PC running Windows 7 and above.
  • The designated PC should be capable of displaying streaming video content.
  • Download the .exe and double click to launch the install file.
  • System requirements here and you must be an admin to install.
Downloading and installing Crestron Remote for Flex
  • Download the Crestron Remote software from one of the following 2 locations:
    • OLH 1000471 Tech Tips section also has a download link for the Crestron remote software.
  • Download the .exe and double click to launch the install file.
  • You may also be alerted to the PC needing to make a change to your firewall
    • Allow access for the Crestron remote as required for your network.
    • This will allow the Crestron remote to connect to the flex unit over the specified ports.
  • CRport: This will be 49500 by default but can be changed in the processor. We will use this port to make the initial connection, then we will use this number +1 as a second communications port for RTSP communications. Thus the default ports that are needed are 49500 and 49501.
  • CrMode: This will enable/disable your Crestron remote connection. By default this is on.
  • CRprotocol: This sets the protocol of UDP or TCP to connect on. UDP is set by default, but TCP provides an alternative to those whom would prefer.
  • CRlog: This sets your level of error reporting. You can have error|information|verbose as your options here. The default mode is error.
    • ****When typing in CRlog in toolbox, if your level is error, your response will be error.

Crestron Toolbox Master Installer

Utilizing the tool once installed
Editing your address book (drop down menu)
  • By default the unit will write a JSON file to C:UsersAppDataLocalCrestronCrestron Remote which can be opened in an appropriate program to edit if the user desires to create and edit their own address book list. (Notepad, Notepad++ ect) This allows customers to create 1 common address book amongst multiple IT help desk PC's.
  • This file will contain the addresses and usernames. Passwords will have to be entered every time to properly authenticate.
  • This list will be automatically populated every time a new machine is added thus the new machine will be added to your drop-down list.
  • Local logging will create a file to this location: C:UsersusernameAppDataLocalCrestronCrestron Remotelog

Crestron Viewport Download

Troubleshooting - Logging in and seeing a black screen:

Crestron Toolbox Software Download Windows 10

  • When this is encountered, you might be running into UDP packets dropping which does not allow the program to properly render the image on the PC.
  • When encountering this issue, you should connect to the flex device using Crestron Toolbox and issue the following command to change the protocol from TCP to UDP.
  • CRprotocol: This sets the protocol of UDP or TCP to connect on. UDP is set by default, but TCP provides an alternative to those whom would prefer.




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